| System Status | ||
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| System Availability | ||||
| Stat | Message | Created/Updated | ||
| Please note that our Shanghai Client Service phone number has changed to +86 (21) 6086 8568. In addition, we encourage you to utilize our chat system and message center should you wish to contact us. Thank you. [Mesg Id: 1706] |
2026/07/28 05:10 2026/07/28 05:10 |
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| Scheduled Maintenance | |
| General Info | |
| Normal Operations | |
| Resolved | |
There are six main data centers operating around the globe; two in the U.S., two in Europe and two in APAC. New clients are automatically assigned to one of these facilities based upon their location and/or trading preferences.
The IBKR platform is available 24 hours a day, 7 days a week with the exception of system reset times described in the table below.
| Daily Reset Schedule (Sunday-Friday) 1 | ||
|---|---|---|
| North America | Europe | APAC |
| 00:15 ET - 01:45 ET | 06:25 CET - 07:45 CET | First reset: 04:45 HKT-06:05 HKT 2 Second reset: 20:15 HKT - 21:15 HKT |
| Weekend Reset/Maintenance Schedule (Saturday) 1 | ||
|---|---|---|
| North America | Europe | APAC |
| 00:00 ET - 02:00 ET | 00:00 ET - 02:00 ET | 00:00 ET - 02:00 ET |